HR Manager

Human Resources · Knoxville, Tennessee
Department Human Resources
Employment Type Full-Time
Minimum Experience Experienced
Compensation $85-95k

StoragePug is looking for a motivated, caring, and experienced Human Resources Manager. The position is at our office in Knoxville, TN.


StoragePug is the fastest-growing software company in self storage (think Shopify, but for self storage). We build high-converting websites to help independent self storage operators compete with national, publicly-traded competitors and provide amazing experiences for their customers.


You’ll join Knoxville’s Fastest Growing Company and #575 on the Inc. 5000 of fastest growing companies in the US!


If you are more comfortable with someone directing your day-to-day activity i.e. “telling you exactly what to do” then this is not the position for you. But, if you like the idea of diving right in, getting stuff done, and actively growing in new areas, then this might be your perfect fit.

Pug Fun Facts:

  • Google “self storage marketing” and StoragePug is on the first page nationwide
  • We are the fastest growing company in East TN
  • Our clients have storage facilities all over the country, from New York to Hawaii
  • We serve the self storage industry: a $39.5 billion dollar industry with over 55,000 facilities

The Who, What, Where, and Why

Who You Are:

  • Quick to help and a joy to work with.
  • Driven to be the best at your role and motivated to always learn more.
  • Pride yourself in your effective communication skills.
  • Exceptional comprehension and problem solving skills.

Who else is on your team?

  • You’ll work directly with the leadership team consisting of Directors and Co-founders.


  • Recruiting:
    • Manage full talent lifecycle including recruiting, interviewing, hiring, onboarding, and offboarding.
    • Continuously improve hiring processes to create a one-of-a-kind candidate experience.
    • Collaborate with hiring manager to gain understanding of skills and competencies required for open positions.
    • Partner with leadership to understand organization’s current and future talent needs.
    • Research compensation standards.
    • Establish recruitment plans, interview schedules, and evaluation standards.
  • Administration:
    • Maintain compliance of local, state, and federal laws and regulations.
    • Review, update, and communicate policies and procedures.
    • Manage employee benefits, time off, and compensation.
    • Consistently administer policies and procedures in line with our core values.
    • Prepare offer, discipline, and termination letters.
    • Maintain HR/payroll data accuracy.
  • Support:
    • Offer availability for daily team member questions, face-to-face support, and remote support.
    • Maintain ongoing relationships with team members and managers.
    • Provide support and guidance to founders, leadership, and employees.
    • Manage employer-employee relations and counsel leadership on best practice.
    • Address all employee concerns to include conflict resolution, investigations, and discipline.
    • Spearhead leadership coaching and identify skills gaps.
    • Focus on building a sense of belonging throughout the organization.

Qualifications and Qualities:

  • Strong communication, interpersonal relationship building, and teamwork skills.
  • Broad knowledge of HR policies, benefits administration, and compensation and wage structure.
  • Impeccable attention to detail.
  • Proficient knowledge of basic software such as Microsoft Office and Google Workspace.
  • Quick thinker and problem solver.
  • Proven ability to research and execute on projects.
  • Highly resourceful, creative, collaborative, motivated, and driven.
  • Trained in handling confidential business matters and information with discretion.
  • Highly organized.
  • Go-getter who loves caring for people.
  • Consider yourself to be a people person.
  • Your idea of fun is anticipating problems and ensuring they never become issues at all.
  • Positive and flexible outlook and thrive in environments that challenge you to be innovative and collaborative.
  • Thrive in a team-oriented environment, but also can make data-based decisions independently.
  • Energized in fast-paced, high-demand environments where the needs are constantly changing.
  • You can get up to speed quickly and do whatever it takes to get the job done.
  • 3+ years of HR Management or Generalist experience.

We’re looking for people who:



  • This position will be located at our headquarters in Knoxville, TN.
  • We offer a relocation package for anyone looking to move to Knoxville, TN.


  • 9 Paid Holidays 
  • Up to 5 Weeks Flexible Time Off
  • 100% Paid Employee Medical, Dental, Vision, and Life Insurance
  • Modern, Relaxed Office Environment, and Dress Code

Thank You

Your application was submitted successfully.

  • Location
    Knoxville, Tennessee
  • Department
    Human Resources
  • Employment Type
  • Minimum Experience
  • Compensation